The ITW Global Leaders' Forum (GLF) is committed to eradicate fraud from the wholesale telecom industry. This requires a concerted effort by every industry player, to work collaboratively against a criminal enterprise that costs the industry an estimated $17 billion per year. The GLF has taken the lead in this effort and, in partnership with the i3forum, has launched a Code of Conduct to bring carriers together to fight fraud in international telecoms.

Ensuring interoperability across the global digital ecosystem does not only rely on shared technological standards, but must also be supported by commercial settlement frameworks that encourage participation and innovation for new services. The ITW Global Leaders' Forum (GLF) engages its members, and other collaborative organisations, to define the commercial attributes that will support the introduction of new inter-carrier services such as capacity on demand.

Emerging technologies, such as blockchain, offer a number of opportunities to drive further digitisation of the carrier business model, delivering efficiencies and underpinning the industry’s collective capability to offer new services (such as capacity on demand where current settlement processes are suboptimal). The ITW Global Leaders' Forum (GLF) is actively driving efforts to define and develop an approach for the industry through its blockchain working group.